Returns & Exchanges Policy

Issue Reporting

If any items are missing or you received the wrong item, please report the issue to our customer service team within 7 days of delivery.

If you received a defective or damaged item, please let us know and we will replace it for you as soon as possible.

Returns

• Items must be unused and returned in their original packaging.
• Shipping fees are non-refundable once the order has shipped.
• If the return is not due to product damage/shipping error/defect, you may be responsible for return shipping costs.
• If you have multiple packages, please process items from each box as a separate return.
• Final sale and clearance items are not eligible for return unless defective. For defective items, please contact our customer service directly.

Exchanges

• Exchanges are only accepted for the same style/product at the same price.
• If you wish to exchange for a different style/product, we recommend returning the original item for a refund and placing a new order.
• All exchanges are subject to stock availability. If the item is out of stock when the return is received, we will issue a refund instead.

Replacements

Replacements are only for wrong, missing, defective, or damaged items; refunds are not available under this policy.

If you received the wrong item, you need to return it first before we can process a replacement.